Refund Policy

Thank you for choosing Onward Ability for your mobility needs. We strive to ensure that you are fully satisfied with your purchase. However, if you encounter any issues with your order, we're here to assist you.

90-Day Return Policy

If the goods you have purchased from Onward Ability have problems or defects, you may return them within 90 days of the purchase date for a refund, exchange, or store credit. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

24/7 Customer Support

Our dedicated customer support team is available round the clock to address any inquiries or concerns you may have regarding your purchase. Whether you're located locally or anywhere in the world, we're committed to providing prompt and helpful assistance.

Secure Payment

Rest assured that your payment information is safe and secure when you shop with us. We utilize 100% secure payment methods to protect your financial data and ensure a seamless checkout process.

For further details regarding our refund policy, please refer to our Terms and Conditions page. If you have any questions or require assistance with a return, feel free to contact our customer support team.

Thank you for choosing Onward Ability. We appreciate your trust in us and look forward to serving you again in the future.

Warm regards,
Onward Ability