Shipping policy

Shipping Policy

Thank you for shopping at onwardability.com, operated by Licht Technology USA Corporation. This Shipping Policy outlines the terms and conditions regarding the shipping and delivery of products purchased on our website. By placing an order with us, you agree to adhere to the following policies:

Shipping Methods and Rates:

We offer various shipping methods to accommodate your needs. Shipping rates and delivery options are displayed during the checkout process. The available shipping methods may vary based on your location and the items in your order.

Order Processing:

We strive to process and ship orders promptly. Orders are typically processed within [insert processing time] business days of receiving payment. Please note that processing times may vary during peak seasons or promotional periods.

Shipping Timelines: 

Delivery times depend on the shipping method selected and your location. Estimated delivery dates are provided during checkout and may vary due to factors such as carrier delays, customs clearance, and unforeseen circumstances. We do not guarantee delivery dates but make every effort to ensure timely delivery of your order.

International Shipping: 

We offer international shipping to select countries. Please note that international orders may be subject to customs duties, taxes, and fees imposed by the destination country. These charges are the responsibility of the recipient and are not included in the purchase price or shipping fees.

Order Tracking: 

Once your order has been shipped, you will receive a confirmation email containing tracking information. You can track the status of your shipment using the provided tracking number and the carrier's website.

Shipping Delays: 

While we make every effort to deliver your order on time, unforeseen circumstances or events beyond our control may cause delays. We are not liable for any delays or issues arising from shipping carriers, customs clearance, natural disasters, or other unforeseen events.

Shipping Address:

Please ensure that the shipping address provided during checkout is accurate and complete. We are not responsible for orders shipped to incorrect or incomplete addresses provided by the customer. Additional charges may apply for packages returned to us due to address errors or failure to claim the package.

Delivery Acceptance:

It is the customer's responsibility to ensure someone is available to accept the delivery of the package at the designated shipping address. If no one is available, the carrier may leave a delivery notification or attempt redelivery as per their policy.

Damaged or Lost Shipments:

In the rare event that your order arrives damaged or is lost in transit, please contact us immediately at [insert contact email] with your order details and any relevant information. We will work with the shipping carrier to resolve the issue and ensure you receive a satisfactory resolution.

Shipping Policy Updates:

We reserve the right to update or modify this Shipping Policy at any time without prior notice. Any changes will be effective immediately upon posting on our website. It is your responsibility to review this policy periodically for updates.

 

If you have any questions or concerns regarding our Shipping Policy, please contact us at info@onwardability.com. We are here to assist you and ensure your shopping experience with us is enjoyable and hassle-free.
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